Refund and Returns Policy for Lynrofinance

Effective Date: October 25, 2024

1. Overview

At Lynrofinance, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, our Refund and Returns Policy is designed to make the process simple and transparent.

2. Returns

2.1. Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unworn, and in the same condition as when you received it.
  • The item must be in its original packaging with all tags, labels, and accessories included.
  • A receipt or proof of purchase is required.

2.2. Timeframe for Returns

You may request a return within 30 days of receiving your order. After this period, we cannot offer a refund or exchange.

 

3. Refunds

3.1. Refund Process

Once your return is received and inspected, we will notify you about the status of your refund. If approved, the refund will be processed to your original method of payment within 7-10 business days.

3.2. Partial Refunds

Partial refunds may be granted in the following cases:

  • Items that are not in their original condition, are damaged, or have missing parts not due to our error.
  • Items returned after the 30-day window.

4. Exchanges

4.1. Defective or Damaged Items

If you received a defective or damaged product, please contact us within 7 days of receiving your item. We will arrange for a replacement or a full refund based on your preference.

4.2. Exchange Process

If you need to exchange an item for a different size or style, contact us at contact@lynrofinance.com. We will provide instructions for the return and ensure you receive the correct item.

5. Non-Returnable Items

Certain items are not eligible for returns, including:

  • Custom-made or personalized items.
  • Items on final sale or marked as non-returnable.
  • Gift cards.

6. Return Shipping

6.1. Customer Responsibility

You will be responsible for paying for your own shipping costs when returning an item. Shipping costs are non-refundable.

6.2. Shipping Instructions

To return your product, mail it to: Lynrofinance 272 Hanover St
Lebanon, New Hampshire, 03766
Phone: (603) 448-5835
Ensure the item is securely packaged to prevent any damage during transit.

7. Late or Missing Refunds

If you haven’t received a refund within the stated timeframe:

  1. Check your bank account again.
  2. Contact your credit card company; it may take some time before your refund is officially posted.
  3. If you’ve done all of this and still have not received your refund, please contact us at contact@lynrofinance.com.

8. Contact Us

For any questions or concerns regarding this Refund and Returns Policy, please reach out to us: